An Intelligent Telephony Interface of Multiagent Decision Support Systems

Becvar, P., Smid, L., Psutka, J., Pěchouček, M.

BECVAR, P., et al. An Intelligent Telephony Interface of Multiagent Decision Support Systems. IEEE Transactions on Systems, Man, and Cybernetics: Part C. 2007, 37(6), 553-560. ISSN 1094-6977.